Data Deletion Request
Request permanent deletion of your account and all associated personal data. Quick, free, and irreversible.
You have the right to request deletion of your SimplTasks account and all associated personal data at any time. Two methods are available — both achieve the same result. There is no cost to delete your account.
Overview
- In-App Deletion — fastest, takes effect immediately.
- Email Request — for when you cannot access your account. Processed within 7 days.
Method 1: In-App Account Deletion Recommended
- Open SimplTasks — Log in at simpl-tasks.com or your Android/iOS mobile app.
- Navigate to Settings — Tap your profile icon and select Account Settings.
- Select "Delete Account" — Scroll to the bottom and tap the Delete Account button.
- Confirm Deletion — Read the warning, enter your password to verify, and confirm.
- Confirmation Received — A confirmation message appears on screen and a confirmation email is sent.
Method 2: Email Request
- Compose an Email — Send to: support@thestrategysolution.com
- Subject Line — Use exactly: "Data Deletion Request"
- Include: Your account email, your full name, and optionally the reason.
- Receive Acknowledgment — Within 24 hours.
- Verify Identity — Reply to the follow-up verification email.
- Deletion Confirmed — Account deleted within 7 days of verification.
What Gets Deleted
| Data Category | Disposition |
|---|---|
| Account Information | Permanently deleted — name, email, password hash, profile picture, role, preferences. |
| Tasks You Created | Permanently deleted. |
| Tasks Assigned to Others | Transferred to placeholder; identifiers stripped. |
| File Uploads | Permanently deleted from servers. |
| Push Notification Subscriptions | Unregistered from Firebase and OneSignal. |
| Email Logs | Deleted per Brevo's policy (30–90 days). |
| Notification Records | Permanently deleted. |
| Authentication Tokens | All active JWT sessions invalidated immediately. |
| Project Memberships | Removed from all projects. |
Deletion Timeline
Data We May Retain
- Legal Obligations: If required by law, court order, or regulation.
- Fraud Prevention: Hashed email record (irreversible) for banned-user detection.
- Anonymized Data: Aggregated, anonymized data that cannot identify you.
- Server Logs: Automatically purged after 14 days.
Frequently Asked Questions
Yes. Once deleted, your account cannot be recovered. You will lose all tasks, projects, files, and settings.
In-app deletion takes effect immediately. Email requests are processed within 7 days. Complete removal from backup systems occurs within 65 days.
No. Your account deletion is private. Team members may notice tasks previously assigned to you become unassigned.
You will be prompted to transfer ownership. If no other member exists, the project and its tasks will be deleted.
No. Uninstalling the app does not delete your account or data. You must use one of the methods described on this page.
Deleting your account cancels your subscription. Contact support@thestrategysolution.com for questions.
Email support@thestrategysolution.com with subject "Data Deletion Request — Assistance Needed." We respond within 24 hours.