Data Deletion Request

Request permanent deletion of your account and all associated personal data. Quick, free, and irreversible.

Last updated October 21, 2026

Your Right to Delete: You may request deletion of your account and all associated personal data at any time, free of charge. We process all requests in accordance with applicable privacy laws including GDPR, CCPA, and Apple App Store Review Guideline 5.1.1(v).

You have the right to request deletion of your SimplTasks account and all associated personal data at any time. Two methods are available — both achieve the same result. There is no cost to delete your account.

Overview

  • In-App Deletion — fastest, takes effect immediately.
  • Email Request — for when you cannot access your account. Processed within 7 days.

Method 1: In-App Account Deletion Recommended

  1. Open SimplTasks — Log in at simpl-tasks.com or your Android/iOS mobile app.
  2. Navigate to Settings — Tap your profile icon and select Account Settings.
  3. Select "Delete Account" — Scroll to the bottom and tap the Delete Account button.
  4. Confirm Deletion — Read the warning, enter your password to verify, and confirm.
  5. Confirmation Received — A confirmation message appears on screen and a confirmation email is sent.

Method 2: Email Request

  1. Compose an Email — Send to: support@thestrategysolution.com
  2. Subject Line — Use exactly: "Data Deletion Request"
  3. Include: Your account email, your full name, and optionally the reason.
  4. Receive Acknowledgment — Within 24 hours.
  5. Verify Identity — Reply to the follow-up verification email.
  6. Deletion Confirmed — Account deleted within 7 days of verification.
Important: We only process requests from the email address associated with the account. We never ask for your password via email.

What Gets Deleted

Data CategoryDisposition
Account InformationPermanently deleted — name, email, password hash, profile picture, role, preferences.
Tasks You CreatedPermanently deleted.
Tasks Assigned to OthersTransferred to placeholder; identifiers stripped.
File UploadsPermanently deleted from servers.
Push Notification SubscriptionsUnregistered from Firebase and OneSignal.
Email LogsDeleted per Brevo's policy (30–90 days).
Notification RecordsPermanently deleted.
Authentication TokensAll active JWT sessions invalidated immediately.
Project MembershipsRemoved from all projects.

Deletion Timeline

0
Immediate
Account deactivated, all sessions logged out
24h
Acknowledgment
Confirmation email sent
7d
Verification
Identity confirmed, deletion queued
30d
Data Purged
All data permanently deleted
Complete
Backups rotated out within 65 days

Data We May Retain

  • Legal Obligations: If required by law, court order, or regulation.
  • Fraud Prevention: Hashed email record (irreversible) for banned-user detection.
  • Anonymized Data: Aggregated, anonymized data that cannot identify you.
  • Server Logs: Automatically purged after 14 days.

Frequently Asked Questions

Yes. Once deleted, your account cannot be recovered. You will lose all tasks, projects, files, and settings.

In-app deletion takes effect immediately. Email requests are processed within 7 days. Complete removal from backup systems occurs within 65 days.

No. Your account deletion is private. Team members may notice tasks previously assigned to you become unassigned.

You will be prompted to transfer ownership. If no other member exists, the project and its tasks will be deleted.

No. Uninstalling the app does not delete your account or data. You must use one of the methods described on this page.

Deleting your account cancels your subscription. Contact support@thestrategysolution.com for questions.

Email support@thestrategysolution.com with subject "Data Deletion Request — Assistance Needed." We respond within 24 hours.